|
We welcome enquiries and orders, however small, from private individual customers Payment is by cheque (UK customers only).
Credit/debit card payments can be made via PayPal, There are no extra charges, customers do not need to have a PayPal account and the transaction is quick, simple and secure. All we need is your email address. If in doubt please contact us for details.
We welcome enquiries and orders from UK and International schools, colleges, other establishments and libraries.
We have for example recently supplied a school in Sweden, a teacher in Germany and the Department of Biology at California State University as well as Language and other colleges, university departments, local authorities and numerous schools in the UK
Schools, colleges, other establishments and libraries can post or fax or email an official order. Educational establishments are normally offered 30 days credit terms. See our Terms and Conditions
We also regularly receive orders by fax, telephone and email from individual teachers and school secretaries. Provided such orders are obviously bona fide and we have the name of the originator, an official order number, although preferable, is not always necessary.
Please send orders to
Last Word Resources
PO Box 1048
Stoke on Trent
ST7 2FD
(UK)
Or fax to +44 (0) 1270 875822
Email info@lastwordresources.co.uk
ONE STOP SHOPPING
PLEASE LET US KNOW IF YOU CANNOT FIND A PRODUCT. Let us save you valuable time and do the searching for you. Also, we know most schools prefer to keep paperwork to a minimum. Putting everything on ONE ORDER with only ONE INVOICE to pay can help and we will do our best to source your particular requirements as soon as we can.
IMPORTANT Please advise us if an order for software is being partly or
wholly purchased with eLCs as we are legally and contractually obliged
to complete a monthly return of all the eligible products we have sold.
Near school holidays it would also help us to know when deliveries cannot be made.
Delivery matters.
As most of our products are very generously discounted we cannot offer free delivery except on very light items like CD ROMs and large orders depending on the value and weight but we do waive all or part of the cost whenever possible. N.B. Although there is no VAT on postage stamps, under current VAT rules we have to add VAT to postage if any of the package contents are vatable. We are always happy to advise.
There are no packing or handling charges and UK postage is always minimal, 2nd class where possible - unless urgent. To keep postage costs down, orders are often split into two or more packages if a single parcel would exceed the 2nd class weight limit.
Other delivery options include 1st Class Mail, Next Day Special Delivery, 24 and 48 Hour Parcel Service.
International delivery is normally by Airmail. Surface Mail is less costly but obviously takes longer. Various courier solutions are also available e.g. Fedex. If in doubt please contact us.
Products are occasionally temporarily unavailable in which case you will be advised of any possible delay.
If an item is not going to be available for a time (e.g. being reprinted) you will only be invoiced for the goods dispatched. The missing item(s) will be delivered as soon as possible and invoiced separately.
For all other information or if you have a problem with your order or delivery, please click on the link below or contact us
|
